THANK YOU, Mrs. Malcolm-Ward, for your excellent service! My 9-year-old son recently injured his shoulder during swim practice, and we needed to get him back in the pool quickly in order to compete. Mrs. Malcolm-Ward was knowledgeable, flexible, and extremely professional. She was thorough in her examination and quickly put my son’s mind, and mine, at ease. We are grateful that she immediately implemented a treatment program that worked around our busy schedules and ensured that he received top-notch service. Most of all she was kind in administering the treatments and ensured that we understood everything, while simultaneously doing her best to take my son’s mind off of the pain with personal stories and jokes. I will definitely be recommending her to others and continuing with her care for monthly rehabilitative services.